
The Genuine Group brings a personal and perceptive approach to its clients across all sectors in the UK, USA and many other countries.
We help to transform business through step changes in the managing of information across all teams within an organisation. We strive to help our customers lower cost, increase productivity, reduce risk and comply with the law. Starting with an evaluation of how your people and processes create and use their information and mapping this to your organisation’s needs and goals we develop a staff led approach to managing the company’s information resources.
We don’t stop at the recommendations stage but work with you to ensure that each member of staff is comfortable with the new ways of working. Furthermore, our FileBusters teams help you clear-out your paper and desktop, reduce the numbers of files you have in archive storage (typically saving 60% in costs) and train your staff in how to use and maintain these systems.

Records Management is an integral part of your Information Strategy whether your organisation is large or small. It is part of every piece of work that you undertake. It manages the lifecycle of your documents. To secure, find, qualify and share corporate information with your staff creates a more knowledgeable workforce. This attracts significant gains in terms of business value and cost reduction. Business value is achieved through good practice and improved decision making. Effective records management aids good practice and sound decision making and leads to cost reduction and elimination of rework and duplication of effort.
Our services, which will support your business objectives and work processes, have been carefully designed and successfully delivered by our teams for the past 15 years.
- Strategy / Policy and procedures
- Records Retention and Compliance
- Information Audit
- Business Case and Benefits Fulfilment
- Return on Investment
- Business Process Re-engineering
- Internet / Web services integration
- Facilitation and Guidance
- Training and workshops
- Records Management Programme
The file management outsourcing company
FileBusters bring together the benefits of a corporate file management team with a greatly reduced overhead by providing the following staff in a structured and well managed records management programme
- Information Director for policy, strategy and development
- Operations Manager for project, quality and risk management, regulatory compliance, health & safety
- Information Practitioners for Proactive and Reactive Support and project implementation
- Help desk – customer services for clients
The FileBusters’ records management outsource programme can save up to 60% of your archive and file management costs and includes the following:
- Quick Services
- Audit
- Information and Records Audit of files in situ to establish numbers, types and content of files in order to agree with the client the types of documents and their disposal framework to ensure compliance.
- Clear
- Initiate a series of clear out programmes (COPS) to divide the files and documents into live filing / archiving and papers to be retained in line with business needs and legislation.
- Index
- Create file database to capture live and archive filing metadata to aid retrieval.
- Archive
- Development and ongoing maintenance of the Archive Offsite archive storage facilitation
- Pack and label for removal to archive storage.
- Remove paper to be destroyed for collection by confidential waste / recycling company.
- File
- Development and regular maintenance of your filing systems
Fast and accurate implementation of all your filing requirements
File Move Management
This file move management process includes all of the main FileBusters’ services above but is focussed on assisting our clients to organise an efficient clear-out, pack and move, working with your project team or move management company where appropriate.
